www.inkthinkerblog.com — I asked another freelancer if she would edit a job application essay for me. I e-mailed her on the weekend, and she said she was available Sunday. It would have been a rush job, as the app was due Monday. Long story short: The app deadline was pushed back till this week, but I decided not to apply for the job after all.
I sent her an e-mail explaining this, and she replied with a sorta-mad e-mail saying she had rearranged her schedule to accommodate the job. I feel bad. This kind of thing happens to me occasionally with my clients, and now I’m the client who dropped the ball. Thoughts? As I’m writing this, I’m thinking I should reply to her asking her to bill me for a couple of hours of work, anyway.
I would ask her to bill you for the time since she had already blocked it out for you. And I wouldn’t sweat it. Stuff happens, and if it was a big inconvenience, she shouldn’t have agreed to it anyway if you ask me. But since you did commit to doing it and then the situation changed, I would say that you’re still responsible for the time. She may come back and say, “Whatever, don’t worry about it,” and in that case I would send her a $25 Starbucks gift card or something like that with a note.
A second note from the question asker:
She replied to my offer by stating her per-word rates and asking me to approximate how many words the essay would have been. (It was a 500-word essay.) She also mentioned that her minimum charge was $100. I replied saying that I wasn’t aware of the minimum and that I wished we’d had the rates discussion earlier, because $100 was more than I had budgeted. I offered $50; she sent me back a note saying she doesn’t list her minimum on her Web site because most of her jobs are much larger than 500 words, but she attached an invoice for $50 anyway, and I’ll send her a check in tomorrow’s mail.
I’m glad it got resolved, but now I’m a little baffled. If you have a minimum charge for a project, why wouldn’t you put that information on your website, or at least bring it up when someone mentions to you that they have a small project for you? Um, duh? I would not use that person again.
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